top of page
Geometric Pattern

LEGACYCARE FOR NEC
24/7 US-BASED TECHNICAL SUPPORT

EXTENDED LIFE NEC PHONE SYSTEM TECHNICAL SUPPORT

LegacyCare Support for NEC is your trusted partner for maintaining and extending the life of your NEC premise-based phone systems. Designed with the specific needs of businesses relying on end-of-life systems, LegacyCare Support for NEC ensures uninterrupted communication through a dedicated 24/7, USA-based support operation. Our team of NEC-certified technicians provides expert assistance, delivering the highest standard of care and technical proficiency.


Whether troubleshooting urgent issues, performing preventative maintenance, or sourcing hard-to-find replacement parts, LegacyCare Support for NEC is committed to helping you protect your investment and maintain business continuity. With personalized service, rapid response times, and tailored solutions, we provide peace of mind by minimizing downtime, mitigating risks, and ensuring your system operates at peak performance.


LegacyCare Support for NEC is more than a maintenance program; it’s a comprehensive service designed to deliver reliability, flexibility, and confidence for businesses that depend on their communication systems.

business phone system.jpg

10 REASONS LEGACYCARE SUPPORT IS

RIGHT FOR YOUR BUSINESS

 

LegacyCare Support for NEC is the ideal choice for businesses that rely on their legacy phone systems and need dependable, expert care to keep their operations running smoothly.

​

  1. Expert Support, Anytime

    • Access to 24/7 USA-based support staffed by NEC-certified technicians who specialize in legacy systems.

  2. Minimized Downtime

    • Rapid response times and expert troubleshooting ensure issues are resolved quickly, keeping your business operational.

  3. Protects Your Investment

    • Extends the lifespan of your existing phone system, maximizing the value of your initial investment and delaying the need for costly upgrades.

  4. Predictable Maintenance Costs

    • Fixed service costs provide financial predictability and help avoid unexpected repair expenses.

  5. Proactive Problem Prevention

    • Regular preventative maintenance and system health checks catch issues before they escalate, reducing the risk of critical failures.

  6. Sourcing Replacement Parts

    • Ensures access to hard-to-find and obsolete components, avoiding costly delays in repairs due to unavailable parts.

  7. Specialized Expertise in Legacy Systems

    • Support from technicians who understand the unique needs of end-of-life NEC systems, even without manufacturer backing.

  8. Enhanced Business Continuity

    • Reliable service and support ensure your critical communication systems stay up and running without disruptions.

  9. Flexible Service Level Agreements

    • Tailored SLAs to meet your business needs, offering options ranging from basic support to premium, priority services.

  10. Peace of Mind

    • Confidence in knowing your system is in expert hands, allowing you to focus on running your business without worrying about communication issues.

​

LEGACY CARE WITH NEC-SL2100 AND NEC LOGO.jpg
Call Center Headset

LEGACYCARE MEANS PEACE OF MIND

 

Basic Support helps you get NEC-Certified remote support to keep your legacy phone system running into the future.

 

Premium Support provides priority SLA response times, NEC-Certified remote support and escalation to on-site support for issues that must be corrected in the field.

Young Programmer

LEGACYCARE MAINTENANCE

Our on-site 14-point inspection and extended maintenance service can ensure continued system reliability and uptime.

Support Call

LEGACYCARE SUPPORT

Our 24/7 US-based support team is here to get you operational and keep you there without any pressure to migrate off of your existing PBX.

4073012986_4b5b3fd668_o.jpg

LEGACYCARE PARTS

Legacy systems parts will eventually becomes scare, so, we work with our suppliers to source the parts you need to keep your system reliable.

telecommunicatin serice provider

LEGACYCARE GUIDANCE

When you're ready, our team of Solutions Consultants will discuss migration options to a new platform, best matched for your specific needs.

Teamwork

LEGACYCARE REMOTE

Our NEC Certified Technicians use remote access to diagnose and fix issues when possible, minimizing downtime and speeding up resolution.

network cable installlation

LEGACYCARE ON-SITE

Available on-site visits as part of the support plan to resolve issues that cannot be addressed remotely.

DON'T HAVE A NEC PHONE SYSTEM, BUT LOOKING FOR  EXTENDED MAINTENANCE AND SUPPORT?

​​

LEGACYCARE FOR

OTHER PHONE SYSTEMS

​

DID YOU KNOW THAT CLARKTEL'S EXPERT PHONE SYSTEM TECHNICIANS HAVE EXPERIENCE WITH OTHER VENDOR SYSTEMS, INCLUDING: AVAYA, NORTEL, MITEL AND TOSHIBA? 

​

CONTACT US TO LEARN MORE!

bottom of page