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LEGACYCARE FOR NEC
ON-SITE SUPPORT

NEC-CERTIFIED ON-SITE MAINTENANCE & SUPPORT

LegacyCare On-Site for NEC delivers hands-on NEC-Certified expertise directly to your business, ensuring your NEC premise-based phone system receives the care it needs when remote support isn’t enough. Whether addressing complex outages, performing maintenance tasks, replacing critical parts or batteries, or assisting in migration to a new business phone solution, our skilled NEC-certified technicians provide and oversee on-site service tailored to your system's unique requirements.
 

When an issue demands physical attention, LegacyCare On-Site guarantees that a qualified technician will be promptly dispatched to your location. This service complements our remote support, providing a comprehensive solution to maintain and optimize your communication system. From preventative maintenance to emergency repairs, LegacyCare On-Site ensures your system stays operational and reliable with minimal disruption to your business operations.
 

LegacyCare On-Site combines technical precision, dependable service, and the personal touch of on-location support, making it an indispensable part of your phone system maintenance plan.

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LEGACYCARE ON-SITE MEANS

HANDS-ON NEC-CERTIFIED SUPPORT AND MAINTENANCE

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LegacyCare On-Site is an invaluable service for businesses that require hands-on support to maintain, repair, and optimize their NEC phone systems, ensuring smooth operations and long-term reliability.

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  1. Hands-On Expertise for Complex Issues

    • When remote support isn’t enough, on-site technicians can physically inspect, troubleshoot, and resolve intricate system problems that require direct interaction.

  2. Critical Parts and Hardware Replacement

    • On-site service ensures timely replacement of essential components, such as batteries, power supplies, and other hardware, keeping your system fully functional.

  3. Comprehensive Maintenance and Repairs

    • Preventative maintenance, system inspections, and necessary repairs are conducted on-site to ensure optimal system performance and longevity.

  4. Tailored On-Location Solutions

    • Technicians can assess and address unique on-premise challenges, such as environmental factors or integration with other infrastructure.

  5. Reliable Support for Emergency Outages

    • In the event of a critical outage, on-site technicians provide immediate hands-on resolution to restore your system with minimal downtime.

  6. Guaranteed Professional Expertise

    • NEC-certified technicians deliver high-quality, specialized service designed specifically for your legacy phone system.

  7. Scheduled Updates and Enhancements

    • On-site visits can be scheduled for system updates, configuration changes, and optimizations that require physical adjustments or installations.

  8. Ensures System Integrity

    • Physical inspections allow technicians to verify the condition of hardware components and connections, ensuring everything is functioning as intended.

  9. Complementary to Remote Support

    • When issues cannot be resolved remotely, LegacyCare On-Site ensures seamless escalation and continuity of service, offering a comprehensive support strategy.

  10. Peace of Mind

    • Knowing that skilled technicians can be dispatched to your location when needed provides confidence in the reliability and performance of your communication system.

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LEGACYCARE MEANS PEACE OF MIND

 

Hands-on support and maintenance to maintain, repair, and optimize your NEC phone systems, ensuring smooth operations and long-term reliability.

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LEGACYCARE MAINTENANCE

Our on-site 14-point inspection and extended maintenance service can ensure continued system reliability and uptime.

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LEGACYCARE SUPPORT

Our 24/7 US-based support team is here to get you operational and keep you there without any pressure to migrate off of your existing PBX.

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LEGACYCARE PARTS

Legacy systems parts will eventually becomes scare, so, we work with our suppliers to source the parts you need to keep your system reliable.

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LEGACYCARE GUIDANCE

When you're ready, our team of Solutions Consultants will discuss migration options to a new platform, best matched for your specific needs.

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LEGACYCARE REMOTE

Our NEC Certified Technicians use remote access to diagnose and fix issues when possible, minimizing downtime and speeding up resolution.

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LEGACYCARE ON-SITE

Available on-site visits as part of the support plan to resolve issues that cannot be addressed remotely.

DON'T HAVE A NEC PHONE SYSTEM, BUT LOOKING FOR  EXTENDED MAINTENANCE AND SUPPORT?

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LEGACYCARE FOR

OTHER PHONE SYSTEMS

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DID YOU KNOW THAT CLARKTEL'S EXPERT PHONE SYSTEM TECHNICIANS HAVE EXPERIENCE WITH OTHER VENDOR SYSTEMS, INCLUDING: AVAYA, NORTEL, MITEL AND TOSHIBA? 

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CONTACT US TO LEARN MORE!

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