top of page
Geometric Pattern

LEGACYCARE FOR NEC
REMOTE SUPPORT

24/7 NEC-CERTIFIED REMOTE TECHNICAL SUPPORT

LegacyCare Remote for NEC offers fast, efficient, and NEC-Certified technical support for your legacy NEC premise-based phone systems, delivered without the wait for an on-site visit. Through secure remote access software installed on your system, our NEC-certified technicians can quickly connect to address support tickets, perform preventative maintenance, and routine scheduled updates or changes, all with minimal disruption to your business operations.
 

This remote service prioritizes speed and convenience, enabling us to resolve issues and optimize your system’s performance faster than traditional on-site support. Whether it’s troubleshooting an outage, proactively maintaining system health, or implementing available critical updates, LegacyCare Remote ensures your communication infrastructure stays reliable and efficient.
 

With LegacyCare Remote, you benefit from the expertise of our team combined with the immediacy of remote connectivity, keeping your business running smoothly while saving time and reducing costs. It’s support redefined for the modern needs of legacy systems.
 

Software Programmer

LEGACYCARE REMOTE MEANS 24/7 ON-DEMAND NEC-CERTIFIED TECHNICAL SUPPORT

​

LegacyCare Remote is an essential service for businesses that rely on their NEC phone systems and value fast, efficient, and secure support. It ensures maximum system uptime and reliability while saving time and resources.

​​​

  1. Faster Issue Resolution

    • Remote support allows NEC-certified technicians to address system outages and technical issues promptly, reducing downtime and restoring functionality quickly.

  2. Minimized Business Disruption

    • Support and maintenance tasks can be performed remotely without the need for on-site visits, avoiding interruptions to your daily operations.

  3. Proactive Maintenance

    • Technicians can perform preventative maintenance remotely, identifying and resolving potential issues before they impact your system’s performance.

  4. Efficient Updates and Changes

    • Schedule and implement software updates, configuration adjustments, and system changes without waiting for on-site availability.

  5. Cost Savings

    • Remote support eliminates travel costs and reduces the overall expense associated with on-site service calls.

  6. Round-the-Clock Availability

    • With 24/7 support, LegacyCare Remote ensures that your system receives immediate attention whenever an issue arises, regardless of the time.

  7. Secure Remote Access

    • Use of secure remote access software ensures that your system is protected during remote sessions, maintaining data security and system integrity.

  8. Access to Certified Expertise

    • Work with NEC-certified technicians who are specialists in legacy phone systems, ensuring high-quality service for every remote session.

  9. Improved System Reliability

    • Regular remote diagnostics and maintenance keep your phone system running optimally, reducing the risk of unexpected failures.

  10. Convenience and Flexibility

    • Remote support provides a convenient solution for addressing technical needs without scheduling delays or logistical challenges.

​

LegacyCare for ALL Logo Transperant NO TM_edited.jpg
Teamwork
Coding Station

LEGACYCARE MEANS PEACE OF MIND

 

Our remote support service provides NEC-certified technicians to address system outages and technical issues promptly, reducing downtime and restoring functionality quickly.

Young Programmer

LEGACYCARE MAINTENANCE

Our on-site 14-point inspection and extended maintenance service can ensure continued system reliability and uptime.

Support Call

LEGACYCARE SUPPORT

Our 24/7 US-based support team is here to get you operational and keep you there without any pressure to migrate off of your existing PBX.

4073012986_4b5b3fd668_o.jpg

LEGACYCARE PARTS

Legacy systems parts will eventually becomes scare, so, we work with our suppliers to source the parts you need to keep your system reliable.

telecommunicatin serice provider

LEGACYCARE GUIDANCE

When you're ready, our team of Solutions Consultants will discuss migration options to a new platform, best matched for your specific needs.

Teamwork

LEGACYCARE REMOTE

Our NEC Certified Technicians use remote access to diagnose and fix issues when possible, minimizing downtime and speeding up resolution.

network cable installlation

LEGACYCARE ON-SITE

Available on-site visits as part of the support plan to resolve issues that cannot be addressed remotely.

DON'T HAVE A NEC PHONE SYSTEM, BUT LOOKING FOR  EXTENDED MAINTENANCE AND SUPPORT?

​​

LEGACYCARE FOR

OTHER PHONE SYSTEMS

​

DID YOU KNOW THAT CLARKTEL'S EXPERT PHONE SYSTEM TECHNICIANS HAVE EXPERIENCE WITH OTHER VENDOR SYSTEMS, INCLUDING: AVAYA, NORTEL, MITEL AND TOSHIBA? 

​

CONTACT US TO LEARN MORE!

bottom of page